SmartOps Launches Enterprise Demand Sensing and Demand Analytics in the Cloud

SmartOps Corporation, the leading provider of enterprise-class supply chain planning and optimization software, today announced the availability of Enterprise Demand Sensing (EDS) – the first cloud-based analytics application to predict demand trends in order to boost sales, reduce stock-outs, and reduce expediting costs.

“We are thrilled to co-innovate with our customers on a new approach for managing market-driven value networks. Companies can enhance supply chain agility to mitigate effects of market volatility through our Enterprise Demand Sensing and Enterprise Inventory Optimization product portfolio.” said Gerry Perham, SmartOps CTO. “Enterprise Demand Sensing and Demand Analytics are the first applications on SmartOps’ new Cloud-based product portfolio, which we believe will dramatically reduce time to value and ownership complexity for our customers.”

EDS automates the capture of demand trends, prediction of forecasts and sales order bias, and recognition of demand patterns to increase forecast accuracy at the level of granularity required for supply chain planning and execution. EDS is designed to work with demand signals within the enterprise as well as external signals such as downstream POS data contained in Demand Signal Repositories. EDS helps improve performance of traditional time-series based forecasting systems that focus on historical information but ignore current demand signals. With embedded analytics and scenario analysis capabilities of EDS, companies can increase supply chain agility with fact-based demand response strategies and assess effectiveness of product promotion and launch activities.

Other products in SmartOps product portfolio include:

• Enterprise Inventory Optimization (EIO) – EIO is a comprehensive suite of software modules that enables organizations to plan and manage inventories across global supply chains. EIO modules allow you to analyze crucial inputs and signals, model the impact of decisions on global inventories, and help ensure balanced inventory levels while respecting service levels and minimizing risk. 

• Analytics Intelligence Module (AIM) – AIM provides a brand new way to view and report on supply chain analytics and performance. SmartOps leverages SAP BusinessObjects Enterprise (BOE) modules with a pre-configured data universe and reports for common workflows including S&OP, supply chain performance monitoring, executive dashboards, and ad-hoc reporting.

SmartOps Releases Analytics and Intelligence Module

SmartOps Corporation, an enterprise-class supply chain optimization solutions provider, announced the availability of the SmartOps Analytics and Intelligence Module (AIM).

The last two decades have seen significant technical advances in data storage and handling. As a result, companies now have massive amounts of data available for analysis, without efficient means to use it effectively. SmartOps AIM provides a brand new way to view supply-chain key operating parameters and performance data.

The solution is also resold by SAP AG (NYSE: SAP) as the SAP® Enterprise Inventory Optimization application by SmartOps, option for analytics. The new SmartOps module leverages the SAP® BusinessObjects™ Business Intelligence platform with a pre-configured data universe and reports for common workflows including Sales &Operations Planning, supply-chain performance monitoring, executive dashboards, and ad-hoc reporting.

“Our analytics capabilities help planners focus on large amounts of supply chain data by allowing them to drill down to detailed levels via flexible filtering and charting capabilities,” said Martin Barkman, president and CEO of SmartOps. “SmartOps AIM provides visibility to all levels of a supply-chain organization. It introduces an intuitive and focused mechanism to describe the current state of supply-chain performance, predict future outcomes, and prescribe the best action to meet strategic goals.”

The SmartOps Analytics and Intelligence Module allows users to perform the following: Capture the reality of forecasting performance and trends with the Demand Analytics Dashboard Gain visibility into demand, inventory and supply projections with the Target Performance Dashboard Facilitate strategic supply chain analysis with the Scenario Comparison Dashboard

“The new release of SmartOps Analytics and Intelligence Module, also available from SAP as SAP Enterprise Inventory Optimization, option for analytics, gives customers the opportunity to gain increased visibility into supply-chain dynamics and performance,” said Hans Thalbauer, senior vice president, Line of Business Solutions for Supply Chain, SAP. “In partnership with SmartOps, SAP is providing customers true end-to-end enablement, helping them proactively achieve greater productivity and profitability from their supply chains.”

Flex Time: SmartOps Builds Leading Supply Chain Software

By Matt Pross

Gerry Perham (far right) with some of his team at SmartOps.

If you’ve been around the Pittsburgh tech scene, the name SmartOps probably rings a bell. Back in 2000, Dr. Sridhar Tayur, a professor of operations/manufacturing management at Carnegie Mellon University, started SmartOps Corp. to develop software based on proprietary, predictive algorithms to dynamically automate and optimize complex, enterprise-scale supply chains. Over the last decade, SmartOps has more than lived up to its name, evolving into the market leader in enterprise-class supply chain optimization solutions and supply chain analytics, working with notable companies such as Dow Chemical, DuPont, Kellogg, Pfizer, PPG and Cisco.

After a slew of local publicity right out of the gate (the company won the EnterPrize Business Plan Competition in 2000 and was a finalist for both the Pittsburgh Tech 50 and the Ernst & Young Entrepreneur of the Year), SmartOps has been under the radar as of late, honing its supply chain optimization software to stay on top of its industry. But in January 2012, the software developer made quite a splash, announcing that Executive Vice President of Global Operations, Martin Barkman, had replaced Dr. Tayur as President and CEO of the company. Tayur will continue to serve as an advisor to SmartOps’ Board of Directors.

SmartOps also recently went through a major change on the technology development front, bringing in Silicon Valley tech veteran, Gerry Perham, as Chief Technology Officer in July 2011 to drive the development of the next generation of its supply chain optimization technology.

“For the last 7 years or so, SmartOps has operated outside of the limelight of Pittsburgh’s tech scene,” Perham said. “We are in the process of shifting the management team, but the company is as strong as it has ever been, recording seven straight years of profitability with growth at a healthy rate.”

In the last few months, Perham has really transformed the way SmartOps develops software, shifting the company to an Agile/collaborative method of software development, where interdisciplinary teams work together throughout the entire development process.

One of the scrum rooms that SmartOps Agile teams use everyday.

“We’ve moved very quickly from a traditional development method to Agile,” Perham explained. “While we’ve only been leveraging Agile for the last six months or so, I have seen an immense transformation in the overall culture of the company. The self-managed, cross-functional teams allow us to be much more flexible in meeting customer demands.”

“Over the last several months, we’ve put a lot of thought into the next generation of SmartOps technology,” he continued. “Moving our products to a mobile and cloud architecture is the next big focus for SmartOps. By combining workforce mobility with big-data business analytics and collaborative decision making capabilities, we are creating an organic problem solving platform for our clients, allowing them to balance the conflicting ideals of the modern enterprise supply chain – meeting customer demand while having as little in their supply chain as possible.”

Perham is looking to hire technologists to fuel the development of this next iteration of SmartOps technology. To allow for this growth, the company leased 20,000 sq. ft. in the old Seagate research facility in the Strip District.

“There are about 70 people currently on the SmartOps team including 24 employees on the tech side. We are looking to grow that number in the coming months,” he said. “We are a Java shop looking to hire people conversant in Platform-as-a-Service architecture, Spring Framework and big-data analytics.”

To complement growth on the technology development side, SmartOps is also looking to scale its sales and marketing operations.

SmartOps is located in the old Seagate Building in the Strip. Cool views abound!

“Our solution applies across many industries, which, in conjunction with our strong SAP partnership, offers unique opportunities for driven sales and marketing professionals,” Barkman said. “We are committed to accelerating our profitable growth trajectory.”

For more information on the career opportunities available at SmartOps, visit

SmartOps appoints Martin Barkman as President and CEO

SmartOps Corporation, the leading enterprise-class supply chain optimization solutions provider, today announced the appointment of Martin Barkman as President and Chief Executive Officer, effective January 5, 2012.

Mr. Barkman replaces Dr. Sridhar Tayur who will continue to be involved with SmartOps as an advisor to the Board of Directors.

Mr. Barkman most recently served as the Executive Vice President of Global Operations where he was responsible for worldwide sales, sales consulting, marketing, alliances, professional services, and account services. Mr. Barkman has been in various operating roles of increasing responsibility since joining the company in early 2001. In addition, he has broad-based supply chain technology and management experience ranging from consulting at McKinsey & Company to product supply and manufacturing management at Procter & Gamble. Mr. Barkman received his MBA in Finance as a Palmer Scholar from the Wharton School at The University of Pennsylvania. He also earned a B.S. in Chemical Engineering with Distinction from Cornell University.

“Martin’s considerable contributions as Executive Vice President of Global Operations have been instrumental in SmartOps becoming the undisputed market leader in advanced supply chain optimization solutions,” said Ed Lange, Executive Chairman of SmartOps. “His leadership and strategic vision for the Company, coupled with his strong relationships and understanding of our employees, customers and partners, made it clear to me and the Board that he was ideally suited to lead SmartOps as we enter the next phase of growth and innovation.”

About SmartOps

SmartOps is supply chain planning that right sizes inventory and captures more sales for global enterprises. SmartOps captures the full complexity and uncertainty of your global supply chain, and makes managing it simple. Deploying SmartOps’ solutions has dramatically improved supply chain performance at Fortune 1000 and Global 2000 companies in discrete manufacturing, consumer durables and packaged goods, technology, pharmaceutical manufacturing, distribution, chemicals and retail industries. SmartOps is an SAP Solution Extension partner and integrates with all leading enterprise application platforms. Contact SmartOps at 412-231-0115 or visit us at for more information.

Member Spotlight: Get to know the members of the Pittsburgh Technology Council

The Pittsburgh Technology Council has more than 1,300 member companies throughout SWPA. We’ve got some of the most innovative tech ventures here in our backyard. We thought it would be most excellent to put a small spotlight on a handful of our members each and every week, so you can see the great diversity and talent that we have out there.  We encourage you to learn more about these technology companies:

ALCOA Inc. is the world leader in the production and management of primary aluminum, fabricated aluminum, and alumina combined, through its active and growing participation in all major aspects of the industry.  Alcoa serves the aerospace, automotive, packaging, building and construction, commercial transportation, and industrial markets, bringing design, engineering, production, and other capabilities of Alcoa’s businesses to customers.

BxVideo Solutions LLC provides Web-cast communications solutions that are cost-effective and easy-to-use.   We have a very satisfied client base using our services for creating, distributing, archiving and viewing Rich Media Presentations.  For all of your live and on-demand webcasting requirements, call BXVideo today.

Computer Comfort was born 24 years ago in a home basement in Pittsburgh with two employees. Sheer determination, a passion for technology, and a reputation for dependability enabled our home-based computer repair business to become the successful company we are today.

E-magine specializes in developing eLearning solutions from content creation to delivery. The company provides turnkey solutions from developing product related training materials to hosting content via the Absorb Learning Management System (LMS).

GigaHerz LLC is a supplier of RF design and consulting services, equipment calibration and repair services and a supplier of a wide variety of electronics and telecommunications components and subassemblies. It was formed in 2005 by Robert M. Unetich, PE and it has facilities in western Pennsylvania.

LinuxAlive! provides development and consulting services to other companies on topics such as open source software, Web development, including Ajax and WordPress, search engine optimization and affiliate marketing.

Propulsor Technology, Inc. (PTI) provides engineering services to the Navy involving the design, manufacture, inspection, and repair of advanced Navy propellers. PTI was founded on January 4, 1996, by four engineers from the Westinghouse Machinery Technology Division.

SmartOps is the market leader in enterprise-class supply chain optimization solutions that feature end-to-end capabilities designed to enable both rapid return on investment and long term, sustainable value across the supply chain.

TriMech Solutions is an enterprise and engineering technologies provider that works with sole proprietorships all the way to very large manufacturing firms such as Westinghouse and Newell/Rubbermaid.

WorldDealer Inc (WD) leverages over 25 years of automotive marketing experience to provide auto dealers, TV stations and other allied industries nationwide with Web-based and traditional marketing solutions.  WorldDealer is a premier provider of Web site and Web-portal design, hosting and content management, call center services, lead management systems, search engine marketing/optimization, systems administration and networking.